Terms and Conditions
Web Shop Standard Terms and Conditions of Sale – Products & Services Copeland Europe GmbH, Copeland Cold Chain Europe GmbH
1. DEFINITIONS:
In these Standard Terms and Conditions of Sale – Products & Services ("Terms and Conditions of Sale"), "Seller" means one of the Copeland companies mentioned in the title; "Buyer" means the person, firm, company or corporation by whom the Order is given; "Order" means the binding order placed by Buyer with the Seller; "Acknowledgement of Order" means the Seller’s acceptance of the Buyer's Order; "Goods" means the goods (including any Software and Documentation, as defined in Clause 9) described in Seller's Acknowledgement of Order; “Services” means the services described in Seller’s Acknowledgement of Order; "Contract" means the written agreement (including these Terms and Conditions of Sale) made between Buyer and Seller for the supply of the Goods and/or provision of Services on basis of the Order and the corresponding Acknowledgement of Order; "Contract Price" means the price payable to Seller by Buyer for the Goods and/or Services and “Seller Affiliate” means an Copeland Group company which is an affiliate within the meaning of Sections 15 et seqq. AktG [German Stock Corporation Act].
2. THE CONTRACT:
2.1 All Orders must be in writing and are accepted subject to these Terms and Conditions of Sale. These Terms and Conditions of Sale shall also apply to all future transactions with Buyer. The application of Buyer's conflicting or supplementary terms and conditions shall be excluded, even if Seller does not expressly object to such terms and conditions. No terms or conditions put forward by Buyer and no representations, warranties, guarantees or other statements not contained in Seller's quotation or Acknowledgement of Order nor otherwise expressly agreed in writing by Seller shall be binding on Seller.
2.2 The Contract shall become effective only upon the date of acceptance of Buyer's Order on Seller's Acknowledgement of Order. If the details of the Goods or Services described in Seller's quotation differ from those set out in the Acknowledgement of Order, the latter shall apply.
2.3 No alteration or variation to the Contract shall apply unless agreed in writing by both parties. However, Seller reserves the right to effect minor modifications and/or improvements to the Goods before delivery provided that the performance of the Goods is not adversely affected and that neither the Contract Price nor the delivery date is affected.
3. CONCLUSION OF CONTRACT VIA THE WEBSHOP OF SELLER:
3.1 Seller also distributes the Goods and/or Services via Seller's web shop operated under https://www.copeland.com/en-it ("Webshop"). Sales and deliveries of Goods and provision of Services by Seller on the basis of Orders placed by Buyer via the Webshop shall be made exclusively in accordance with these Terms and Conditions of Sale. Buyer accepts these Terms and Conditions of Sale by the placing of an Order via the Webshop.
3.2 The presentation of the Goods and/or Services in the Webshop does not constitute binding offers by Seller to enter into a Contract, but merely invite Buyer to make a binding Order as to whether and which Goods and/or Services Buyer wants to order from Seller. Buyer may choose Goods and/or Services of Seller from the product range in the Webshop and add them to the shopping cart via the button "Add to Cart". Before clicking the button "Place Order", all Goods and/or Services selected by the Buyer, their total price, are again displayed in an Order overview to Buyer for review. At that stage, Buyer will have the opportunity to identify and correct any incorrect entries before finally placing the binding Order. Before placing the binding Order, the contractual provisions including these Terms and Conditions of Sale can be accessed once again and saved in durable medium. Via the button "Place Order", Buyer submits a binding Order for the conclusion of a Contract on the Goods and/or Services collected in the cart. The Order can, however, only be submitted and transferred if Buyer accepts, and thereby includes in its offer, these Terms and Conditions of Sale, referenced on the Webshop.
3.3 Seller shall confirm receipt of Buyer's Order by e-mail. However, such notification of receipt is not yet a legally binding Acknowledgement of Order.
3.4 The Contract shall only become effective once Seller has accepted Buyer's Order via the Acknowledgement of Order. Seller's Acknowledgement of Order can be made expressly by way of a declaration in text form, e.g., by sending a written Acknowledgement of Order by e-mail, or by Seller handing over the Goods for dispatch and/or beginning with the provision of the Services and informing Buyer accordingly. The Contract shall be governed exclusively by the contents of the Acknowledgement of Order and these Terms and Conditions of Sale. Verbal agreements or promises shall only be valid if an authorized employee of Seller has confirmed them in writing.
3.5 If the Goods and/or Services ordered by Buyer cannot be delivered or provided, e.g., because the corresponding Goods and/or Services are not in stock, Seller may refrain from accepting the Order. In this case, no Contract will be concluded. Seller shall inform Buyer thereof without undue delay.
3.6 The Contract terms will be saved and stored after the Contract has been concluded but are no longer accessible to Buyer. Buyer will, however, be provided with any and all contractual provisions and these Terms and Conditions of Sale (by e-mail or letter).
4. VALIDITY OF QUOTATION AND PRICES:
4.1 Unless previously withdrawn, Seller's quotation is open for acceptance within the period stated therein or, when no period is so stated, within thirty days after its date.
4.2 Prices are firm for delivery within the period stated in Seller's quotation and are exclusive of (a) Value Added Tax and (b) any similar and other taxes, duties, levies, or other like charges arising outside Germany in connection with the performance of the Contract.
4.3 Prices (a) are for Goods delivered EXW (Ex works) Seller’s shipping point, exclusive of freight, insurance and handling and (b) unless otherwise stated in the Seller's quotation, are exclusive of packing. If the Goods are to be packed, packing materials are non-returnable.
5. PAYMENT:
5.1 Payment shall be made: (a) in full without set-off, counterclaim or withholding of any kind (save where and to the extent that this cannot by law be excluded); and (b) in the currency of Seller's Acknowledgement of Order within thirty days of receipt of invoice unless otherwise specified by Seller’s Finance Department. Goods will be invoiced at any time after their readiness for dispatch has been notified to Buyer. Services will be invoiced monthly in arrears or, if earlier, upon completion. Without prejudice to Seller's other rights, Seller reserves the right to: (i) charge interest on any overdue sums at 8% above the base lending rate of Section 247 BGB (German Civil Code) during the period of delay; (ii) suspend performance of the Contract (including withholding shipment) in the event that Buyer fails or in Seller’s reasonable opinion it appears that Buyer is likely to fail to make payment when due under the Contract or any other contract; and (iii) under the same conditions require reasonable security for payment.
5.2 Customer may set off counterclaims only if recognized or non-appealable. A right of retention may be exercised by Customer only if as it concerns the same contractual relationship.
6. DELIVERY PERIOD:
6.1 Unless otherwise stated in Seller's Acknowledgement of Order, all periods stated for delivery or completion run from the effective date as specified in the Seller's Acknowledgement of Order and are to be treated as estimates only not involving any contractual obligations.
6.2 If Seller is delayed in or prevented from performing any of its obligations under the Contract due to the acts or omissions of Buyer or its agents (including but not limited to failure to provide specifications and/or fully dimensioned working drawings and/or such other information as Seller reasonably requires to proceed expeditiously with its obligations under the Contract), the delivery/completion period and the Contract Price shall both be adjusted accordingly.
6.3 If delivery is delayed due to any act or omission of Buyer, or if having been notified that the Goods are ready for dispatch, Buyer fails to take delivery or provide adequate shipping instructions, Seller shall be entitled to place the Goods into a suitable store at Buyer's expense. Upon placing the Goods into the store, delivery shall be deemed to be complete, risk in the Goods shall pass to Buyer and Buyer shall pay Seller accordingly.
7. FORCE MAJEURE:
7.1 The Contract (other than Buyer's obligation to pay all sums due to Seller in accordance with the Contract) shall be suspended, without liability, in the event and to the extent that its performance is prevented or delayed due to any circumstance beyond the reasonable control of the party affected, including but not limited to: Act of God, war, armed conflict or terrorist attack, riot, fire, explosion, accident, flood, sabotage; governmental decisions or actions (including but not limited to prohibition of exports or re-exports or the failure to grant or the revocation of applicable export licenses), or labor trouble, strike, lockout or injunction. Seller shall have no obligation to supply hardware, software or technology or to provide services in the absence of government permits or fulfilment of statutory conditions of exemption from such permits within the framework of import and export control (in particular, according to the regulations applicable in the United States, the European Union and the jurisdiction in which Seller has its registered office or from which components of the Goods are supplied) and the underlying circumstances could not be foreseen by Seller and are outside of Seller’s sphere of influence. In the event of revocation of issued government permits or in the event of a change in the applicable statutory import and export control regulations such that Seller is prevented from fulfilling the contract, Seller is discharged from the contractual obligation without any liability of Seller.
7.2 If either party is delayed or prevented from performance of its obligations by reason of this Clause for more than 180 consecutive calendar days, either party may terminate the then unperformed portion of the Contract by notice in writing given to the other party, without liability provided that Buyer shall be obliged to pay the reasonable cost and expense of any work in progress and to pay for all Goods delivered and Services performed as at the date of termination.
8. INSPECTION, TESTING AND CALIBRATION:
8.1 Goods will be inspected by Seller or manufacturer and, where practicable, submitted to Seller's or manufacturer's standard tests before dispatch. Any additional tests or inspection (including inspection by Buyer or its representative, or tests in the presence of Buyer or its representative and/or calibration) or the supply of test certificates and/or detailed test results shall be subject to Seller's prior written agreement and Seller reserves the right to charge therefor; if Buyer or its representative fails to attend such tests, inspection and/or calibration after seven days' notice that the Goods are ready therefor, the tests, inspection and/or calibration will proceed and shall be deemed to have been made in the presence of Buyer or its representative and the Seller's statement that the Goods have passed such testing and/or inspection and/or have been calibrated shall be conclusive.
8.2 Buyer’s warranty rights are subject to Buyer’s proper compliance with Buyer’s inspection and complaint obligations set forth in Section 377 of the German Commercial Code (HGB).
9. DELIVERY, RISK & TITLE:
9.1 Unless otherwise expressly stated in the Contract, the Goods will be delivered Carriage and Insurance Paid To (CIP) the destination named in the Contract; freight, packing and handling will be charged at Seller’s standard rates. Risk of loss of or damage to the Goods shall pass to Buyer upon delivery as aforesaid and Buyer shall be responsible for insurance of the Goods after risk has so passed. Alternatively, if it is expressly stated in the Contract that Seller is responsible for the insurance of the Goods after their delivery to the carrier, such insurance will be charged at Seller’s standard rates. "Ex-works", "FCA", “CIP” and any other delivery terms used in the Contract shall be defined in accordance with the latest version of Incoterms.
10. DOCUMENTATION AND SOFTWARE:
10.1 Title to and ownership of the copyrights in software and/or firmware incorporated into or provided for use with the Goods ("Software") and documentation supplied with the Goods ("Documentation") shall remain with the relevant Seller Affiliate (or such other party as may have supplied the Software and/or Documentation to Seller) and is not transferred hereby to Buyer.
10.2 Except as otherwise provided herein, Buyer is hereby granted a non-exclusive, royalty-free license to use the Software and Documentation in conjunction with the Goods, provided that and for so long as the Software and Documentation are not copied (unless expressly authorized by applicable law) and Buyer holds the Software and Documentation in strict confidence and does not disclose them to others, or permit others to have access to them (other than Seller's standard operating and maintenance manuals). Buyer may transfer the foregoing license to another party which purchases, rents or leases the Goods, provided the other party accepts and agrees in writing to be bound by the conditions of this Clause 10.
10.3 Notwithstanding Sub-clause 10.2, Buyer’s use of certain Software, (as specified by Seller and including but not limited to control system and AMS Software) shall be governed exclusively by the applicable Seller Affiliate or third-party license agreement.
10.4 Seller and Seller Affiliates shall retain ownership of all inventions, designs and processes made or evolved by them and save as set out in this Clause 10 no rights in intellectual property are hereby granted.
11. LIABILITY FOR DEFECTS OF QUALITY:
11.1 Seller warrants that upon passing of the risk the Goods and Services will have the quality agreed upon. Unless otherwise agreed, the quality agreed upon shall meet Seller's specifications as valid and published at the time of the order confirmation.
11.2 If, upon passing of the risk, the Goods or Services do not have the quality agreed upon, Seller warrants to provide subsequent performance by either, at its option, repairing or replacing the concerned parts (subsequent rectification) or by replacing the Goods or Services by such Goods or Services which are free from defects (subsequent delivery).
11.3 Seller may rectify any defect several times and may decide at its discretion to change from rectification to subsequent delivery. Seller shall be responsible for all costs incurred in connection with its subsequent performance, especially the transport, shipping, labor and material cost, unless such costs are incurred as a result of the Goods being taken to a place other than the place of performance.
11.4 Buyer may set a reasonable period of at least four (4) weeks to Seller for him to provide subsequent performance and, if subsequent performance fails during such period, may demand reduction of the Contract Price after expiry of that period or, unless the defect is insignificant, may rescind the Contract. Damages may only be claimed in line with Clause 14.
11.5 Any claims and rights based on defects will become time-barred, except in the case of intent, after expiry of twelve (12) months since taking into operation of the Goods, however no later than eighteen (18) months since delivery. Claims to damages based on defects will become time-barred after expiry of the statutory period if they result from a violation of another's life, health or body, or from Seller's gross negligence.
11.6 Seller assumes no warranty for normal wear and tear, material provided by Buyer, processing of the Goods made by Buyer, damage due to improper storage, installation or operation or due to inadequate maintenance, or damage resulting from any modification or repair not approved beforehand by Seller in writing. Seller will not be liable where any non- authorized software or non-authorized spare or replacement parts are used. Any costs incurred by Seller for examining and removing such defects will be borne by Buyer upon demand. Buyer will always be responsible alone for the completeness and correctness of any information provided by it.
11.7 Regarding products or Services sourced by Seller from a third party (other than a Seller Affiliate) for resale to Buyer, Seller assigns to Buyer all warranty rights against such third party. In addition, Seller remains obliged to assume the warranty set forth the preceding clauses towards Buyer, however, only under the restriction that Buyer has beforehand unsuccessfully tried to execute the assigned warranty rights against the third party.
12. LIABILITY FOR PROPRIETARY RIGHTS INFRINGEMENTS:
12.1 Seller warrants that upon passing of the risk no patents or other proprietary rights of third parties exist which may be claimed with respect to the Goods or Services if these are used as intended. Clauses 11.2 to 11.5 and 11.7 shall apply correspondingly.
12.2 Seller's liability shall be excluded where a third party patent or proprietary right is infringed because Seller has adhered to a design provided by Buyer or has complied with an instruction given by Buyer, or because the Goods are used in a manner, for a purpose, in a country, or in connection with other goods or services, without this having been communicated to Seller before execution of the Contract.
12.3 During the period of Seller's warranty, Buyer has the obligation to inform Seller in writing as promptly as possible in the event that a third party claims any patent or other proprietary right or asserts any claims in or out of court with respect to the Goods or Services. Before recognizing any claim advanced by a third party in or out of court, Buyer shall give Seller the opportunity to comment. At its request, Seller shall be given the authority to handle the negotiations or legal dispute with such third party at its own cost and responsibility. Buyer shall be liable to Seller for any damage sustained by it as a result of a culpable violation of said obligations.
12.4 Buyer warrants that the use of a design provided by it or compliance with an instruction given by it will not lead to Seller infringing any patents or other proprietary rights when performing its contractual obligations. Buyer agrees to indemnify and hold Seller harmless against any reasonable cost and damages incurred by Seller as a result of Buyer's breach of this warranty.
13. DAMAGES:
13.1 Seller shall be liable to Buyer only for damage caused with intent or gross negligence. In the event of breach of material contractual obligations, Seller shall, however, be liable for each fault of its personnel (statutory representatives, executive employees and other persons employed in the performance of its obligations) causing damage.
13.2 Except in case of intentional causation of damage by personnel of Seller or causation of damage with gross negligence by statutory representatives or executive employees of Seller, Seller shall not be liable for compensation for indirect damage and, in particular, Seller shall not be liable for compensation for loss of profit, unless such damage is covered by the protective purpose of a warranty explicitly assumed.
13.3 Except in case of intentional causation of damage by personnel of Seller or causation of damage with gross negligence by statutory representatives or executive employees of Seller, the liability of Seller shall, in each case, be limited in terms of amount to the damage which is typically foreseeable in the time of conclusion of the contract.
13.4 Claims to damages which result from the violation of another's life, body or health, from the violation of a guaranty given by Seller expressly in writing as well as damage claims under the Product Liability Act shall remain unaffected.
14. STATUTORY AND OTHER REGULATIONS:
14.1 If Seller's obligations under the Contract shall be increased or reduced by reason of the making or amendment after the date of Seller's quotation of any law or any order, regulation or bye-law having the force of law that shall affect the performance of Seller's obligations under the Contract, the Contract Price and delivery period shall be adjusted accordingly and/or performance of the Contract suspended or terminated, as appropriate. A price adjustment shall not be implemented if the delivery is to be carried out within 4 months after the closing of the Contract.
14.2 Except to the extent otherwise required by applicable law, Seller shall have no responsibility for the collection, treatment, recovery or disposal of (i) the Goods or any part thereof when they are deemed by law to be 'waste' or (ii) any items for which the Goods or any part thereof are replacements. If Seller is required by applicable law, including waste electrical and electronic equipment legislation, European Directive 2002/96/EC (WEEE) and related legislation in EU Member States, to dispose of 'waste' Goods or any part thereof, Buyer shall, unless prohibited by applicable law, pay Seller, in addition to the Contract Price, either (i) Seller's standard charge for disposing of such Goods or (ii) if Seller does not have such a standard charge, Seller's costs (including all handling, transportation and disposal costs and a reasonable mark-up for overhead) incurred in disposing of such Goods.
14.3 Buyer's personnel shall, whilst on Seller's premises, comply with Seller's applicable site regulations and Seller's reasonable instructions, including but not limited to those relating to safety, security and electrostatic discharge.
15. COMPLIANCE WITH LAWS:
15.1 Buyer agrees that all applicable import, export control and sanctions laws, regulations, orders and requirements, as they may be amended from time to time, including without limitation those of the United States, the European Union and the jurisdictions in which Seller and Buyer are established or from which items may be supplied, and the requirements of any licenses, authorizations, general licenses or license exceptions relating thereto will apply to its receipt and use of hardware, software, services and technology. In no event shall Buyer use, transfer, release, export or re-export any such hardware, software or technology in violation of such applicable laws, regulations, orders or requirements or the requirements of any licenses, authorizations or license exceptions relating thereto. Buyer agrees furthermore that it shall not engage in any activity that would expose the Seller or any of its affiliates to a risk of penalties under laws and regulations of any relevant jurisdiction prohibiting improper payments, including but not limited to bribes, to officials of any government or of any agency, instrumentality or political subdivision thereof, to political parties or political party officials or candidates for public office, or to any employee of any customer or supplier. Buyer agrees to comply with all appropriate legal, ethical and compliance requirements.
16. DEFAULT, INSOLVENCY AND CANCELLATION:
Seller shall be entitled, without prejudice to any other rights it may have, to cancel the Contract forthwith, wholly or partly, by notice in writing to Buyer, if Buyer is in default of any of its obligations under the Contract and fails, within 30 (thirty) days of the date of Seller's notification in writing of the existence of the default, either to rectify such default if it is reasonably capable of being rectified within such period or, if the default is not reasonably capable of being rectified within such period, to take action to remedy the default.
17. DATA PROTECTION:
Each party to this Contract is responsible for compliance with the relevant data protection provisions, in particular for the admissibility of data processing and for safeguarding the data subjects' statutory rights, stipulated by the data protection Law(s) (“Law is applicable law, including statutory rules and regulations, decrees, directives, orders, by-laws and ordinances having the force of law"). Each party affirms that any processing of personal data ((i.e. any information that relates to an identified or identifiable living individual) in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 under this Contract shall not violate any provisions of the applicable local, state, federal, and foreign data privacy and sovereignty laws, regulations, rules and restrictions as the same relate to the collection, movement, and use of personal data provided by either Party or generated by the Goods or provision of Services.
17.1 Seller shall, to the extent it is processing Buyer’s personal data:
- not access or use Buyer’s personal data, except as necessary for the fulfillment of the Contract. Seller will process Buyer’s personal data in accordance with this Contract and take the appropriate technical and organizational measures to protect Buyer’s personal data against accidental or unauthorized loss, disclosure, or access.
- co-operate and provide reasonable assistance to Buyer in connection with Buyer's compliance with data protection Law(s) insofar as they relate to the scope of the Contract and to the extent Seller has the information available. This includes: (i) responding to requests from individuals or authorities, (ii) notifying data breaches to affected individuals or authorities; (iii) carrying out data protection impact assessments.
- use and share Buyer personal data in accordance with applicable data protection Law(s), as necessary for the purpose of this Contract by sharing contact information with agents and sales representatives to fulfil this Contract.
- collect, store, and use Buyer personal data for product registration and technical support purposes.
17.2 Both Parties agree to sign European Standard Contractual Clauses if any Personal Data is to be transferred to a country outside the EU/EEA.
17.3 With regard to the collection processing and use of personal data (if any) by Seller, please refer to Seller’s Privacy Notice, which is available at https://www.copeland.com/en-it/privacy-notice.
18. SUPPLEMENTARY TERMS AND CONDITIONS:
If the Goods comprise or include a control system, Seller's Supplementary Terms and Conditions Applicable to the Supply of Control Systems and Related Services shall apply to the control system and related services only. Such Supplementary Terms and Conditions shall take precedence over these Standard Terms and Conditions of Sale; copies are available from Seller upon request.
19. MISCELLANEOUS:
19.1 No waiver by either party with respect to any breach or default or of any right or remedy and no course of dealing, shall be deemed to constitute a continuing waiver of any other breach or default or of any other right or remedy, unless such waiver be expressed in writing and signed by the party to be bound.
19.2 If any clause, sub-clause or other provision of the Contract including these Terms and Conditions of Sale is invalid or unenforceable, this shall not affect the validity of the remainder of the Contract. Should one of the clauses be invalid or unenforceable, the parties obligate themselves to replace the invalid or unenforceable clause by such a clause which comes closest to the intended economic purpose of the invalid clause.
19.3 Buyer shall not be entitled to assign its rights or obligations hereunder without the prior written consent of Seller.
19.4 Seller enters into the Contract as principal. Buyer agrees to look only to Seller for due performance of the Contract.
19.5 GOODS AND SERVICES PROVIDED HEREUNDER ARE NOT SOLD OR INTENDED FOR USE IN ANY NUCLEAR OR NUCLEAR RELATED APPLICATIONS. Buyer (i) accepts Goods and Services in accordance with the foregoing restriction, (ii) agrees to communicate such restriction in writing to any and all subsequent purchasers or users and (iii) agrees to defend, indemnify and hold harmless Seller and Seller’s Affiliates from any and all claims, losses, liabilities, suits, judgements and damages, including incidental and consequential damages, arising from use of Goods and Services in any nuclear or nuclear related applications, whether the cause of action be based in tort, contract or otherwise, including allegations that the Seller's liability is based on negligence or strict liability.
19.6 The Contract shall in all respects be construed in accordance with the laws of the Federal Republic of Germany excluding, however, any effect on such laws of the 1980 Vienna Convention on Contracts for the International Sale of Goods, and to the fullest extent permitted by law, shall be without regard to any conflict of laws or rules which might apply the laws of any other jurisdiction. All disputes arising out of the Contract shall be subject to the exclusive jurisdiction of the Berlin courts. However, Seller is entitled to sue Buyer in the court of Buyer’s residence as well.
19.7 The headings to the Clauses and paragraphs of the Contract are for guidance only and shall not affect the interpretation thereof.
19.8 All notices and claims in connection with the Contract must be in writing.
Copeland Europe GmbH
Registered Office:
Amtsgericht Berlin-Charlottenburg, HRB 877B
Copeland Cold Chain Europe GmbH
Registered Office:
Amtsgericht Berlin-Charlottenburg, HRB 81171
